SHIPPING POLICY

This Shipping Policy standardizes the whole-process rules of order processing, scratch-resistant eyewear packaging, international logistics transportation and abnormal problem handling, applying equally to all customers and regions worldwide.

We provide permanent complimentary worldwide shipping services for every individual customer order. There is no minimum order value limit, and no shipping fees, handling fees or regional surcharges will be collected during checkout payment.

All website transactions are settled only in US dollars. The final checkout price only contains commodity costs without extra logistics expenses, ensuring transparent and consistent pricing standards across the world.

After customers complete payment confirmation, our team finishes order checking, product integrity inspection, shockproof sealed packaging and shipment arrangement within 1 to 3 business days.

All cross-border orders follow a unified delivery cycle of 6 to 12 business days in all global territories. No expedited shipping option is available for any eyewear product category.

Once an order is dispatched from our warehouse, the system automatically generates an official logistics tracking number and sends it to the customer’s reserved email address. Users can check transportation progress conveniently at any time.

Global cross-border delivery may be delayed due to unavoidable objective factors including customs clearance waiting periods, national statutory holidays, extreme weather conditions and third-party logistics system failures.

All quoted delivery durations are estimated reference values only. We shall not be held legally liable for delivery delays or package status changes caused by uncontrollable external factors beyond our operational scope.

Customers need to abide by local imported optical products regulatory provisions of their country or region. All import tariffs, duties and customs clearance fees incurred during customs inspection shall be borne solely by the purchasing customer.

Our team continuously tracks the logistics status of all orders. Within the scope stipulated by this policy, we will provide official certification documents and targeted solutions for package extrusion damage, lens scratching, package loss and other logistics abnormal issues.